Find answers to common questions, or reach out to us directly. We typically respond within one business day.
Email SupportSetting up FanCalm for the first time
Fan sounds, volume, and playback issues
Billing, cancellation, and refunds
Fix common technical issues
Available on iOS 15.0 and later · iPhone and iPad · Free with optional Premium
FanCalm is a minimal, high-quality fan noise app for iPhone and iPad. It plays realistic fan sounds — including box fan, tower fan, desk fan, and more — to help you fall asleep, stay focused, or block out distracting noise.
It's designed for people who prefer the natural, familiar sound of a fan over generic white noise or music.
Yes. FanCalm is free to download and use. Core fan sounds are available at no cost.
An optional FanCalm Premium subscription unlocks additional sounds, advanced features like custom blend mixing, extended sleep timers, and removes ads.
FanCalm requires iOS 15.0 or later. It is compatible with iPhone and iPad. For the best experience, we recommend running the latest version of iOS.
Yes. All fan sounds in FanCalm are stored locally on your device. You do not need an internet connection to use the App once it has been downloaded.
Yes. FanCalm uses iOS background audio so sound continues to play when the screen locks or when you switch to another app. You can control playback from the Lock Screen or Control Center.
FanCalm automatically pauses when a call comes in. Premium users benefit from automatic resumption after the call ends — playback restarts where you left off without any action needed.
Free users can manually tap play to resume after a call.
Tap the timer icon in the main playback screen. You can set a duration from 15 minutes to 10 hours. The sound will gradually fade out when the timer ends so you're not jolted awake.
FanCalm is designed as a standalone audio app and will by default interrupt other audio. If you want to mix FanCalm with other audio (for example, music from Spotify), use the volume mixer in your iOS Control Center to balance both sources.
FanCalm includes a curated set of high-quality, professionally recorded fan sounds:
Additional sounds are available with Premium.
Tap the Premium button anywhere in the App, or go to Settings → Upgrade to Premium. Select your preferred plan (Monthly, Annual, or Lifetime) and confirm with your Apple ID.
FanCalm subscriptions are managed entirely by Apple. To cancel:
You will retain access to Premium features until the end of the current billing period.
Open FanCalm, go to Settings → Restore Purchases, and tap the button. Your purchases will be restored as long as you are signed in with the same Apple ID used to make the original purchase.
All purchases are processed by Apple. To request a refund:
Apple typically processes refund decisions within 48 hours.
First, try restoring your purchases: go to Settings → Restore Purchases in the App. If that doesn't work:
If the issue persists, contact us at chun.feng@yanxixuechi-energy.com with your Apple ID email and we'll resolve it promptly.
This is usually caused by iOS Low Power Mode or Background App Refresh being disabled. Try the following:
If the problem continues, contact us with your device model and iOS version.
Try these steps in order:
If it still crashes, please email us at chun.feng@yanxixuechi-energy.com and include your iPhone model and iOS version.
Check the following:
To delete all local data associated with FanCalm, simply delete the App from your device. This removes all locally stored settings and preferences.
To request deletion of any personal data we may hold (such as support emails), contact us at chun.feng@yanxixuechi-energy.com and we will process your request within 30 days.
Send us a message and we'll get back to you within one business day.
chun.feng@yanxixuechi-energy.comData deletion, access requests, or privacy-related questions.
chun.feng@yanxixuechi-energy.com