Privacy Policy

Effective Date: 2026-05-10

1. Information We Collect

We collect only non-personal identification information (e.g., browser type, access time, device type, and anonymous usage statistics) when you visit our website or use our app. We do NOT collect your name, phone number, email, or other personally identifiable information unless you voluntarily submit it via our contact form.

2. How We Use Your Information

We use collected data solely to: optimize website/app performance, improve user experience, troubleshoot technical issues, and prevent fraud. We will not use your data for advertising, marketing, or any unrelated purposes without your explicit consent.

3. Information Sharing & Disclosure

We do NOT sell, trade, or rent your personal information to any third parties. We may disclose information only: (1) if required by law or government regulation; (2) to protect our legal rights; (3) with your explicit written consent.

4. Data Retention

We retain non-personal usage data for 24 months after collection, after which it is securely deleted or anonymized. Any data you voluntarily provide (e.g., contact inquiries) is retained only until your request is fully processed, unless legal obligations require longer retention.

5. User Rights

You have the right to: access, correct, or request deletion of your personal data; withdraw consent for data processing; and request data portability. To exercise these rights, contact us at: chun.feng@yanxixuechi-energy.com. We will respond to valid requests within 30 days.

6. Data Security

We implement industry-standard security measures (including encryption, secure servers, and access controls) to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no electronic storage or transmission is 100% secure.

7. Children's Privacy

Our website and app are not intended for users under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, contact us immediately, and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page with a revised "Effective Date." Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: chun.feng@yanxixuechi-energy.com
Company: Nanjing Yanxi Xuechi Energy Development Co., Ltd.